Support Specialist with French

Your responsibilities:

  • Supporting business partners and individual customers in using the systems offered by the company
  • Supporting creators in running crowdfunding campaigns and other projects on the platform
  • Responding to messages from platform users (community support)
  • Ensuring the quality of communication and a positive experience for platform users
  • Reporting user needs in relation to the platform and its functionality
  • Cooperating with other departments of the company to optimize customer service processes
  • Ensuring the quality of data in the CRM system.

Our requirements:

  • Experience in working with clients, particularly business clients
  • Very good command of spoken and written English (C1 level)
  • Good command of French (B2 level)
  • Ability to quickly learn new tools and technological solutions
  • Willing to work in afternoon and/or evening

Nice to have:

  • Experience in the technology or crowdfunding sector

What we offer:

  • Flexible working hours – start your day between 7:00 AM and 10:00 AM to suit your needs
  • Hybrid work model – the option to work remotely for up to 5 days a month
  • Co-create one of the fastest-growing crowdfunding platforms in the world – be part of an innovative project!
  • Office located in the city center – an excellent location supporting work-life balance
  • Attractive benefits – private medical care, cafeteria, fresh fruit in the office
  • No dress code – work in what you feel comfortable in
  • Integration meetings – shared activities that strengthen the team and foster a positive atmosphere
  • Chill zone – relaxation area with board games, Xbox, and stretching zone, perfect for recharging during breaks

Support Specialist with French

Wrocław

B2B: 6 100 - 8 500 PLN net/month CoE: 5 000 - 7 000 PLN gross/month

apply

Benefits

LuxMed health care package

MultiSport card

Extensive benefits system

Fresh fruit days at the office

Chill out area with Xbox and foosball

Board game rental

Flexible working hours

Team building events

Pet-friendly office

Support Specialist with French

Wrocław

B2B: 6 100 - 8 500 PLN net/month CoE: 5 000 - 7 000 PLN gross/month

apply
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